Privacy Policy

OVERVIEW

Tevora Solutions ("Tevora", "we", "our") is an AI automation agency based in Ljubljana, Slovenia. This Privacy Policy explains what personal data we collect when you visit https://tevorasolutions.si or contact us, how we use it, and what rights you have under the General Data Protection Regulation (GDPR).

We take privacy seriously. We do not sell your data, we do not run advertising trackers, and our website analytics are cookieless by default.

DATA WE COLLECT

Contact form and email

When you fill in our contact or booking form, we collect your name, email address, company name (if provided), and the content of your message. This data is stored in Airtable (our CRM) and processed by n8n (our booking automation).

Website analytics

We use Cloudflare Web Analytics, which is cookieless and does not collect personally identifiable information. It measures page views and aggregate traffic patterns without setting any tracking cookies or fingerprinting your device.

Booking data

If you book a consultation, we collect your name, email, and any notes you provide about your business needs. This data is used solely to prepare for and conduct the meeting.

Server logs

Cloudflare (our hosting provider) may automatically log your IP address, browser type, and pages visited as part of standard infrastructure security. These logs are retained for up to 30 days and are not used for profiling.

HOW WE USE YOUR DATA

We use the data we collect to:

• Respond to your enquiries and proposals
• Deliver the services you have contracted us for
• Schedule and conduct consultations
• Improve the website and our service offering
• Meet our legal obligations

We do not use your data for automated decision-making, profiling, or marketing without your explicit consent. We never sell your data to third parties.

LEGAL BASIS

We process your personal data on the following legal bases under GDPR Article 6:

• Contract performance: processing necessary to deliver a service you requested
• Legitimate interests: responding to enquiries, improving service quality, maintaining security
• Legal obligation: retaining records as required by Slovenian accounting and tax law

DATA RETENTION

Contact enquiries and consultation notes are retained for 3 years from the date of last interaction, after which they are permanently deleted.

If you become a client, project-related records are retained for the duration of the business relationship and for 3 years after its conclusion to meet legal requirements.

Server logs held by Cloudflare are automatically purged after 30 days.

YOUR RIGHTS

Under GDPR, you have the right to:

• Access: request a copy of the personal data we hold about you
• Rectification: ask us to correct inaccurate data
• Erasure: ask us to delete your data ("right to be forgotten"), subject to legal retention obligations
• Restriction: ask us to pause processing while a dispute is resolved
• Portability: receive your data in a structured, machine-readable format
• Objection: object to processing based on legitimate interests

To exercise any of these rights, email us at info@tevorasolutions.si. We will respond within 30 days.

You also have the right to lodge a complaint with the Slovenian Information Commissioner (Informacijski pooblaščenec, ip-rs.si).

THIRD PARTIES

We share data only with the following sub-processors, each bound by appropriate data protection agreements:

• Airtable: CRM and contact storage. Operated by Formagrid Inc., USA. Transfer basis: EU-US Data Privacy Framework.
• n8n: Booking and workflow automation. Self-hosted on EU infrastructure. Data does not leave the EU.
• Cloudflare: Website hosting, CDN, and cookieless Web Analytics. Operated by Cloudflare Inc., USA. Transfer basis: EU-US Data Privacy Framework and Standard Contractual Clauses.

No other third parties receive your personal data.

CONTACT

Data controller:

Tevora Solutions
Ljubljana, Slovenia
info@tevorasolutions.si