AI VOICE AGENTS | Tevora Solutions

An AI voice agent that handles inbound calls and runs outbound campaigns , booking appointments, qualifying leads, and answering queries in natural conversation, around the clock.

Every missed call is a missed opportunity, and most missed calls happen exactly when your team cannot pick up: after hours, during lunch, or when every line is already busy. Our AI voice agent answers every call, every time, with a voice that sounds human and a conversation that moves the caller forward.

The agent handles the full scope of inbound call management. It greets callers by name if they are in your system, understands the reason for the call, answers product or service questions from your knowledge base, qualifies the caller's intent, and, when the time is right, books them directly into your calendar without involving a human.

For calls that genuinely need a team member, the agent collects all relevant details, briefs the context, and creates a callback task or warm transfer, so whoever picks up is already informed. No caller is left with "I'll have someone call you back" and a three-day wait.

The voice agent is configured for your industry, your services, and your brand personality. It handles accents, interruptions, and topic shifts naturally. It does not sound like a phone tree. Callers regularly complete interactions without realising they spoke to an AI.

Key Benefits

  • Never miss an inbound call, every line is answered immediately, 24/7
  • Handle 60% of calls to full resolution without a human agent
  • Reduce call handling costs by up to 40% with AI-managed first contact
  • Book appointments, qualify leads, and take messages autonomously
  • Deliver consistent call quality regardless of team availability or volume

Frequently Asked Questions

What is an AI voice agent and what can it handle?
An AI voice agent answers inbound calls and makes outbound calls in natural conversation , without hold music, phone menus, or queues. Tevora Solutions' voice agents book appointments, qualify leads, answer product and pricing questions, and transfer to human agents with a full call transcript when escalation is needed.
Can an AI voice agent book appointments directly into a calendar during the call?
Yes. Tevora Solutions' voice agents check real-time calendar availability during the call and confirm the booking on the spot. No callback is needed, no follow-up email is sent separately , the appointment is in the calendar and the CRM before the call ends.
How many calls can an AI voice agent handle at the same time?
There is no limit. Unlike a human receptionist or a phone system with queues, Tevora Solutions' voice agents answer every inbound call simultaneously, regardless of volume. After-hours calls, weekend enquiries, and peak periods are all answered immediately.
What happens when an AI voice agent cannot answer a caller's question?
The agent detects when a query exceeds its scope or when a caller signals frustration, and transfers the call to a human agent with the full call transcript attached. The human agent receives complete context and does not need the caller to repeat themselves.
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