An AI voice agent that handles inbound calls and runs outbound campaigns , booking appointments, qualifying leads, and answering queries in natural conversation, around the clock.
An AI voice agent is a phone system that answers inbound calls and makes outbound calls in natural conversation, without hold music, menus, or a human operator. Tevora Solutions builds AI voice agents for B2B companies in Slovenia and the EU that handle 60% of calls to full resolution and cut call handling costs by 40%, with 24/7 phone coverage.
Every missed call is a missed opportunity, and most missed calls happen exactly when your team cannot pick up: after hours, during lunch, or when every line is already busy. Our AI voice agent answers every call, every time, with a voice that sounds human and a conversation that moves the caller forward.
The agent handles the full scope of inbound call management. It greets callers by name if they are in your system, understands the reason for the call, answers product or service questions from your knowledge base, qualifies the caller's intent, and, when the time is right, books them directly into your calendar without involving a human.
For calls that genuinely need a team member, the agent collects all relevant details, briefs the context, and creates a callback task or warm transfer, so whoever picks up is already informed. No caller is left with "I'll have someone call you back" and a three-day wait.
The voice agent is configured for your industry, your services, and your brand personality. It handles accents, interruptions, and topic shifts naturally. It does not sound like a phone tree. Callers regularly complete interactions without realising they spoke to an AI.
| Tevora Solutions AI Voice Agent | Hiring a Receptionist | Traditional IVR / Phone Menu | |
|---|---|---|---|
| Availability | 24/7 phone coverage | Business hours only | 24/7 but frustrates callers |
| Call resolution | 60% resolved without a human | 100% human, limited to one call at a time | Routes calls, resolves nothing |
| Cost | 40% lower call handling cost | Salary, benefits, and sick days | Cheap, but drives callers away |
| Conversation style | Natural conversation in Slovenian and English | Depends on the hire | Rigid menu trees, no real conversation |